There is a 45% restocking fee on returned items. This is the cost to package the merchandise for shipment and return your furniture to the factory. All our products are guaranteed by the manufacturer and insured by the shipping company to arrive in perfect condition. The initial freight and the return freight is the responsibility of the consumer.

Items must be returned without damage in the original packing. Please notify us immediately if you intend to return a purchase. Authorization from Interior Concepts Furniture is required prior to the return of any item. We will give you instructions on where and how to ship. We recommend that you insure returned items for the full value of the item shipped. All sales on special orders are final. No returns allowed on special orders. All Italian products are special order. NO RETURNS ALLOWED.

Terms and Conditions I

All our products are made to order. We require payment of 100% of the order value to process the order. We will call you after you place your order to confirm the order details and an estimated delivery date.
After we have confirmed the order details with you, we will need cleared funds to start processing your order, usually 48hours.
In these Conditions of Sale:

(1) ‘The Goods' means all items forming the subject of the Contract.

(2) ‘The Customer' means the person, firm or company with whom the Contract is made for the sale of the Goods.

(3) ‘The Contract' is a contract for the sale of goods.

(4) ‘The Corporation' is Interior Concepts, Furniture, Inc.

All contracts of sale made by the Corporation shall be deemed to incorporate these Terms and Conditions which shall prevail over any other document or communication with the party with whom the Corporation is dealing ("the Customer").

1. Acceptance of Orders
All orders submitted through our website are acknowledged by email immediately after their submission and are subject to our express acceptance in a second notification indicating an estimated delivery date. No order placed by the Customer shall be deemed to be accepted by the Corporation until the Corporation issues a final acceptance notification of the order to the Customer. All orders are fulfilled subject to these terms and conditions of sale unless otherwise varied by an agreement in writing.

2. Prices
Goods are invoiced at the prices ruling at the time of acceptance of an order.

The Corporation reserves the right to modify prices in respect of orders, which have not been accepted. Where a product is pictured on the website, the price quoted includes only the main product described and not any accessories or additional items shown except where otherwise stated.
Online Pricing – All prices are subject to change due to manufacturer price increases. Many of our manufacturers prohibit pricing online or in print. Please contact us by telephone 1-800-426-9055 or visit our showroom for a price quote. Our store manager will be glad to assist you. Prices are always discounted from the manufacturers price list.
You’ll find we have the lowest prices around.

3.Materials and Workmanship

The best materials and techniques are used in the manufacturing of our products. As with all things real and natural, wood varies form piece to piece. Color, texture and grain pattern all affect the final appearance of the finished item. These differences, as well as grain swirls, small pin knots and other naturally occurring characteristics are normal and are to be expected. Also, included in this category is leather. All leather has natural flaws and imperfections. It is important that you the consumer understand this. Refusal of merchandise based on these inherent attributed is not appropriate.

Color Variations may exist from the sample supplied and actual merchandise received. This is due to differences in the finish from lot to lot, as well as the natural characteristics of the wood and leather used.

4. Delivery charges
Delivery charges are the responsibility of the buyer. Prices vary depending on the merchandise being shipped. Delivery prices will be given at time of purchase. Delivery to remote locations within the U.S.A will incur additional charges. Special delivery requirements such as weekend or evening delivery or difficult access will incur additional charges. Please contact us for information about such additional charges. Delivery charges for corporate customers will be quoted at the time of order.

4. Delivery
a) Any time or date for delivery stated by the Corporation shall be treated as an estimate only. While every effort will be made to dispatch goods within the timescale quoted, no liability can be accepted by the Corporation for failure to deliver within the quoted times or within any specific time period. The Corporation shall not be liable for any loss or damage whatsoever (including consequential loss or loss of profit) arising directly or indirectly from any delay in the delivery of all or any of the goods how so ever caused.

b) The Corporation will accept no liability for shortages or damage to goods unless the Customer notes the damage at the time of delivery (or where this is not possible, notes "Unable to inspect on delivery" on the freight bill) and notifies the Corporation in writing within 24 hours of receipt of the goods.

c) The Customer shall be bound to accept the goods when they are tendered for delivery by the Corporation and delivery shall be deemed to take place when the goods are tendered for delivery to the Customer at the nominated address for delivery whereupon the risks of loss, breakage or any other damage whatsoever shall pass to the Customer.

d) If for any reason the Customer cannot accept delivery of the goods for more than 7 days after the product is available for delivery the Corporation may either elect to store the goods pending their actual delivery and the Customer shall be liable to the Corporation for the costs (including insurance) of so doing but the Corporation shall be under no obligation to insure the goods in storage and the risk of any loss or damage to the goods howsoever arising shall be borne by the Customer, or if the period of storage exceeds 30 days may elect to sell the goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Customer for the excess over the price under the contract or charge the Customer for any shortfall below the price under the contract.

e) It is the Customer's responsibility to ensure that the Goods are the correct dimensions both for access to his/her property and the space for which the Goods are intended. Where access to the delivery address is limited or additional equipment is required to complete delivery of the goods, additional charges to cover the full costs of these services plus administrative costs will apply.

f) Our standard delivery service excludes any special services or evening and weekend deliveries, for which additional charges will apply. Our delivery service for orders applies to Responsibility for the goods passes to the customer after they are unloaded from the delivery vehicle notwithstanding any assistance provided in delivering goods into the Customer's house.

g) A re-delivery charge will be made if a further delivery is necessary because the Customer is not at home to receive the order at a pre-arranged delivery time, or if goods must be redelivered because they cannot fit into the premises without additional work or equipment, or if goods must be redelivered for any other reason.

h). Interior Concepts Furniture, Inc. suggests that delivery and installation be done by experienced professionals only, as Interior Concepts Furniture, Inc. accepts no liability for any injury or damage from the use or misuse of its products.

5. Payment terms
Total balances must be paid before the delivery. If an invoice becomes overdue for payment, the full outstanding account becomes immediately due and payable. The Corporation reserves the right to charge interest on overdue amounts at 3% above the Abbey National plc. base lending rate for the time being in force calculated on a daily basis. Payment shall be deemed to be received only when the full amount of the value of the goods as invoiced (plus interest) has been credited to the 's Corporation bank account without recourse or the Corporation has received the full amount in cash.

6. Property and Title
No property or title to goods shall pass to the Customer unless and until the full amount of the value of the goods as invoiced has been credited to the Corporation 's bank account without recourse or the Corporation has received the full amount in cash (and, in each case, any applicable cancellation period has passed) and the Customer shall indemnify the Corporation against any loss or damage to the goods prior to the passing of property therein whilst in the Customer's custody. Risk of damage to or loss of the goods shall pass to the Customer at the time of delivery or at the time of attempted delivery or, if the Customer wrongfully fails to receive the delivery as arranged, at the time when the Corporation has tendered delivery of the goods.

7. Force of Nature
In the event that the Corporation is prevented from carrying out its obligations as a result of any cause beyond its control such as but not limited to Acts of God, War, Strikes, Lock-outs, Flood and Failure of third parties to deliver goods, the Corporation shall be relieved of its obligations and liabilities for as long as such fulfillment is prevented.

8. Returns and Cancellations
Non-custom-made goods, unused, undamaged in their original packaging and fully marketable, may be returned and the order cancelled (for any reason) within five days of delivery with the prior agreement of the Corporation. Most of our products are made-to-order goods of high value. Orders for these goods are considered custom orders which cannot be returned or cancelled. If the order is a custom/special order, the customer will be notified after their order is received and given an opportunity not to proceed with the order.

All items are inspected prior to shipping. Any freight damage incurred should be so noted on the freight bill when the customer signs for receipt of goods, otherwise, it is assumed that the goods were delivered in satisfactory condition.

For products returned for repair, exchange, or credit, a prior authorization must be approved by Interior Concepts Furniture, Inc., the Customer shall be responsible for all costs and expenses (including insurance) of returning the goods to the original supplier and for any charges and duties levied on importation and for compliance with customs and excise regulations in all respects on importation and re-export. The Customer's payment will be refunded within 30 days, subject only to deduction of any direct costs of transport and insurance incurred by the Corporation in relation to the return of the goods, as well as any costs incurred in the original delivery upon receipt of the goods and inspection as to their suitability for re-sale, less a 25% restocking fee plus the initial shipping fees and return shipping fees.

9. Warranty
All goods sold by the Corporation are warranted free from defects in material and workmanship. If the Corporation shall receive a written complaint from a Customer in respect of goods found to be defective in respect of materials or workmanship only within 30 days of delivery, the Corporation, after it has had a reasonable time to investigate the same and examine the goods in dispute, shall be entitled at its option to repair or replace the defective goods or refund the purchase price.

No claim will be entertained in respect of any goods which have been repaired or altered in any way or have been the subject of any accident or damage caused by any innocent, willful or negligent act or omission of the Customer or through use not in accordance with the manufacturers instructions by the Customer or by circumstances beyond the control of the Corporation or goods which cannot be shown to have been supplied by the Corporation.

Customers are strongly advised to employ professional tradesmen (e.g., electricians, carpenters, plumbers) in relation to the installation of goods of the type, which need to be installed properly and safely in accordance with manufacturers instructions and codes of practice. We also recommend that prior to purchase you ensure that the products you purchase are compatible with the standards, sizes, and specifications for such products.

10. The Corporation 's liability
a) The Corporation shall under no circumstances whatsoever be liable for any indirect or consequential loss howsoever caused.

b) The Corporation 's liability in respect of breach or non-performance of any order shall be limited to the invoiced value to which the claim relates.

c) Goods are not tested or sold as fit for any particular purpose or for use under any specific conditions.

d) Subject as expressly provided in these Terms and Conditions, and except where the goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1996), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

e) Where the goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1996 the statutory rights of the Customer are not affected by these Terms and Conditions.

11. Contract Law
Interior Concepts Furniture Inc. ("the Corporation ") is a USA, Corporation Registered in USA Reg. Office: 1701 East Passyunk Ave Philadelphia PA 19148.

Customers accept that by dealing with Interior Concepts Furniture, Inc. they agree to these Terms and Conditions and that any contract formed with Interior Concepts Furniture, Inc. will be a contract under and subject to the laws of whose courts will have exclusive jurisdiction in the determination of any disputes.

12. Miscellaneous
a) If any provisions hereof shall be held to be invalid, illegal or unenforceable the validity and enforceability of the remaining provisions shall not be in any way affected or impaired thereby.

b) Waiver by the Corporation of any breach of these Terms and Conditions or any granting of time or indulgence by the Corporation to the Customer shall in no way affect the rights of the Corporation hereunder.

c) All headings are for convenience only and do not form part of these Terms and Conditions.

d) Any notice or demand to be given hereunder shall be in writing and shall be delivered by hand or sent by first class prepaid letter to the last known address of the party to be notified and shall be deemed to have been served immediately, if delivered by hand and forty eight hours after posting if posted as aforesaid.

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